In order to access and register your account, your browser must have ‘cookies’ enabled; if you are using a computer on which the browser has 'cookies' disabled, you will NOT be able to gain access to Register/Account. Internet Explorer 6 users in particular should note that its default setting is to reject ALL cookies. (Privacy setting shouldn't be higher then Medium High)
The ‘enable/disable cookies’ control is usually found in your browser’s Tools menu; open your browser’s Help facility for full instructions. If you are not working on your own PC, request permission from the owner/administrator first. You can find more information on cookies and how to enable them by following these links (depending on your browser type):
Internet Explorer
Netscape Navigator
Mozilla Firefox
Opera Web Browser
The ‘enable/disable cookies’ control is usually found in your browser’s Tools menu; open your browser’s Help facility for full instructions. If you are not working on your own PC, request permission from the owner/administrator first. You can find more information on cookies and how to enable them by following these links (depending on your browser type):
Internet Explorer
Netscape Navigator
Mozilla Firefox
Opera Web Browser
My registration request has failed. What do I need to check?
The most likely reason for failed registration is incomplete information. When you fill out the form, you will notice that all or some questions are ‘mandatory fields’. If you leave any of these empty, your registration will automatically fail.
Help - I’ve forgotten my password!
No problem. Just follow the "Forgot your password?" link on the Login page and answer your challenge question to reset your password.
I have entered my email and password, but it still won’t let me in.
The most common cause of this is mis-entry of the details. Ensure that you type both email address and password exactly as when you registered. For instance, info@scuba.com is not the same as info@liesurepro.com. Similarly, ‘mypassword’ is not the same as ‘my password’, or ‘my-password’ (an easy mistake to make if you use dashes or underscore).
I have received a message saying my email is incorrect but I’ve double-checked and it’s fine. What should I do?
Please check that cookies are enabled on your computer (see above).
I want to re-register from the same email address. Is this possible?
No. Once an email has been entered into our database, any attempt to re-register using the same address will be rejected.
I have changed my email address. Do I need to re-register?
No, you can update your details by logging in with your old email address and select update login from the My Account page to enter your new email address for your future login.
Do I need to register every time I checkout?
No. Once you have registered successfully, the next time you want to Checkout or access your Account page all you need do is enter your email address and the password you chose when you registered on the Login page, then click the ‘Submit’ button.
Can my Firewall be an issue?
If you have a firewall such as ZoneAlarm, Norton Internet Security, or Norton Personal Firewall (to name a few), try disabling it temporarily. Many times these programs will not permit your computer to accept cookies consequently disallowing you access to this site. If you disable your firewall, and then find that you have access to Register/Login pages, you know that your problem was a firewall issue, NOT our website OR your Browser. Please re-enable it immediately and consult the firewall's manual for instructions on allowing your computer to accept cookies.
Can you offer advice on browser types?
Generally speaking, the more up to date your browser the more likely you are to enjoy a successful visit. The popular Browsers are Internet Explorer, Mozilla Firefox, Google Chrome, Apple Safari and Opera.
Internet Explorer users If you are still using version 6, please upgrade to a later version, Becaue not all features are supported on this version.
Here are link to download the latest version of the popular browsers
For information on Cookies visit Cookies FAQ