Month: September 2009

Save the pressure for your air tanks

Maybe you’ll find that the fit isn’t quite right, just whistle and we’ll come running.

We’ll arrange return of your item and bring you another size —without additional shipping costs. And at Scuba.com, we’ll keep going back to the cyber shelves until you are completely satisfied and perfectly comfortable. Our PFF Guarantee makes shopping for Suits, BCDs, Fins and other dive gear simply easy.

So go ahead shop with confidence, because here at Scuba.com, Size does matter!

To change for a different size just go to your orders page and start a self exchange

Terms & Conditions

• Exchange has to be requested within 30 days of invoice date.
• This service is only available for addresses in the 48 contiguous United States.
• Return and re-delivery will be via UPS ground.
• Item must be returned in BRAND NEW (even if used only once, its no longer brand new) condition
• The PFF program only applies if an exchange is done on the same item (SKU), but with a different size.

Shop with Peace-Of-Mind

We think you’ll agree that Scuba.com has the best return policy in the industry. You have 60 days to return the merchandise for full refund and another 60 days (120 days total) to return for store credit. So go ahead shop with ease of mind. After delivery, if you are not fully satisfied with the products you can return it, no questions asked.

Our Return Policy

Return & Exchanges: You have 60 days from the date of invoice to return merchandise for full refund, then another 60 days (120 days in total) to return for exchange or store credit as long as you haven't used it. Original shipping charges are not refunded. See full terms & conditions.

Defective & Incorrect: If a product is received defective or incorrect, please contact us immediately and we will do whatever possible to resolve the issue.We will only cover return shipping if we are notified prior to return.

Pressure Free Fit Guarantee: Doesn’t fit? We’ll arrange return of your item and bring you another size - without additional shipping costs. Our Pressure Free Fit (PFF) Guarantee makes shopping for Suits, BCDs, Fins and other dive gear simply easy. See PFF Terms & Conditions.

Return item as used: Did you already use the product but still want to return it? We allow many qualifying items to be returned even if used, up to 120 days of date of invoice for full credit. Refund is issued in form of store credit only. Items must be in as-new-condition and returned with all parts. Click here for more info.

How to return

Registered Users: Simply go to your orders page and start a self-return process.

For a manual return, fill out our RM form and enclose it with your package and return to:

Scuba TN Warehouse
4310 Distribution Dr,
Chattanooga, TN 37416

Terms & Conditions

• You'll need the original manufacturers labeled packaging with all materials, manuals and blank warranty cards. Books, CD’s, DVD’s and Video Tapes cannot be opened (due to copyright laws). Sorry.
• No Restocking Fee will apply to any return meeting the requirements.