How about a simple, reliable way to transfer dive computer data to a laptop? I have been trying to use IRDA-USB device. One worked for a while, then broke. I have tried 3 new ones with no luck. this should be an easy thing to do.

What model computer are you downloading from?

I am downloading from an Alladin Prime dive computer.

The best way to get this resolved is to call the manufacturer and see if they have the item you need available. They can be reached through the following link:

http://www.scubapro.com/support/contact_info.htm