RMA Form

To return an item no need to call us, just follow the directions below and we’ll do the rest!
Do your return online at for faster processing or fill out the form below.

    At, we offer a 60/120-day Satisfaction Guarantee on all of our merchandise.
  • If it is within 60 and the items are new with original manufacturer’s packaging, there is a 100% credit or refund on any item.
  • If it is within 60 and the items are used or not returned with original packaging, it’s not a problem. We will e-mail you a gift certificate for 75% credit that can be used to purchase any product we sell on the website.
  • If it is between 60 - 120 and the items are new, we will e-mail you a gift certificate for 100% credit that can be used to purchase any product we sell on the website.
    To return an item, just follow the simply directions below and we’ll take care of the rest!
  1. A Return Merchandise Authorization number is NOT required.
  2. Pack the item(s) securely. All returned products should be in the condition they were received in, as well
    as in their original manufacturer’s packaging.
  3. Please include the return form below with a copy of your receipt.
  4. Send your package insured. (Please note that shipping charges cannot be refunded)
  5. Refunds for any returned Free Shipping items will be deducted by the amount of the free shipping incentive from the original order
  6. Complete your return form online at or fill out the form below.
  7. Exchanges subject to standard shipping charges

In the event of any questions or problems with your order, or if the product received was defective or damaged, please contact our Customer Service Department within 60 days of receipt. We will make every effort to resolve the problem as quickly as possible. Customer Service can be reached at Monday through Friday 10 am - 3 pm Pacific Standard Time.

To help us process your return quickly, please complete your return form electronically
at or fill out this form and include it in the box with your return.

First Name: _______________________________________ Last Name: ________________________________________
Address: ____________________________________________________________________________
City: ________________________________________________ State: __________________ Zip: _________________
Phone: ______________________________________________ Order #: ____________________________________
Reason for Return:
  __ Damaged
__ Defective
__ Dissatisfied
__ Incorrect Item(s) Shipped
__ Wrong Size
__ Other (please explain below)
Used: Yes __ No __
Would you like to: (Please select one)
  __ Exchange __ Return (please select one):
      __ Electronic Gift Certificate
      __ Refund
__ Repair (please explain below)
Explanation: (required for exchange or repair)

Postmark Date: ____________ Box Opened by: __________ Analysis Date: __________ Resolution Date: __________
Qty SKU Description Repair Exchange
for SKU
Return Old

Return your package to: Returns Department
  1752 Langley Avenue
  Irvine, CA 92614