Call our certified SCUBA instructors 800-34-SCUBA 7 days 8AM - 6PM PST
Call our certified SCUBA instructors 800-34-SCUBA 7 days 8AM - 6PM PST
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From Scubapro/Uwatec This letter specifically addresses Leisure Pro, New York but covers any internet sales. Thank you for considering SCUBAPRO UWATEC equipment. Please be aware that Leisure Pro, New York is not, nor has ever been, an authorized SCUBAPRO UWATEC dealer. Leisure Pro obtains our products through "gray-market" sources and not from our factory. We have no way of assuring the ultimate consumer that any item purchased via this source has not been tampered with or modified. Nor can we assume that our product has been properly tested and inspected. As such, SCUBAPRO UWATEC does not extend any warranties on its products purchased from Leisure Pro or any other "unauthorized” dealer. SCUBAPRO UWATEC USA does not authorize sales via the internet nor via mail order. We maintain a minimum pricing policy that our authorized dealers adhere to. Although some of our dealers advertise our equipment, once again they are not authorized to make direct sales through the internet, but rather, authorized dealers are only authorized to sell SCUBAPRO UWATEC USA equipment over the counter at their retail location. All online companies that sell and make direct purchases of our product, like Leisure Pro are not an authorized SCUBAPRO UWATEC dealer and SCUBAPRO UWATEC equipment obtained through channels other than SCUBAPRO UWATEC Authorized Dealers does not carry the SCUBAPRO UWATEC Limited Lifetime/Limited Warranty. If you so choose to purchase SCUBAPRO UWATEC products online, the warranty will be voided. If you still decide to purchased SCUBAPRO UWATEC equipment from anywhere other than an Authorized SCUBAPRO UWATEC Dealership, we recommend that it be inspected by an Authorized SCUBAPRO UWATEC Repair Center to be sure that it is operating and performing to SCUBAPRO UWATEC specifications Leisure Pro may offer their own warranty on the equipment that you are considering, however, Leisure Pro, like many other online companies that sell our product, has not been trained by SCUBAPRO UWATEC nor is certified to perform maintenance on SCUBAPRO UWATEC or UWATEC equipment. You can find an authorized dealer in your area at: Please feel free to contact us should you have further queries regarding this matter. Best regards, Patty Savinski SCUBAPRO - SCUBAPRO UWATEC It is very important that you purchase SCUBAPRO UWATEC equipment from an authorized dealer only. SCUBAPRO UWATEC has established over 700 authorized dealers in the United States (Click here for a list of available Authorized Dealers in the US). We feel that consumers will be served best when purchasing SCUBAPRO UWATEC life support equipment through our authorized dealer network. These dealers can provide the proper training and instruction on the use of SCUBAPRO UWATEC equipment. SCUBAPRO UWATEC offers a FREE Preferred Parts for Life Program to all regulator owners (only offered through the purchase at an authorized dealer) which provides replacement parts for your SCUBAPRO Regulator, at no charge. We provide this service to help insure that your equipment is maintained to SCUBAPRO UWATEC's high standards. Since this equipment provides life support while under water, any sub-standard maintenance could be dangerous. Only the dealers in our network are authorized to perform this service and offer this program. If you purchase your equipment outside our authorized dealer network, you will not be eligible to participate in this program. Neither SCUBAPRO UWATEC nor our authorized dealers will be responsible to repair your regulator under our Preferred Parts for Life Program. You will also not be contacted regarding post-sale notices regarding as upgrades or warranty information. Also if the product is purchased outside the SCUBAPRO UWATEC dealer network in the United States, US Territories or Canada, the consumer will have to pay the full annual service costs for parts. All regulators purchased within the United States, US Territories or Canada, and through SCUBAPRO UWATEC Authorized dealers, are eligible for the FREE Preferred Parts for Life Program. Additionally, if you have purchased a selected* UWATEC computer from an authorized dealer you are eligible for The Batteries for Life Program. When the batteries require replacement, simply return you computer to SCUBAPRO UWATEC. We will calibrate the computer and replace the batteries, free of charge. (a $500 value). Purchases from unauthorized dealers, will be required to pay full retail price for replacement and service. *Smart COM, Smart PRO, Air Z 02, Air Z, Air Z Nitrox Bookmark this page:  Favorites
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US and Canada call toll free 1-800-347-2822 International callers please dial 1-949-221-9300 Product Information Questions? Call our certified instructors toll free 800.34SCUBA e-mail our instructors at info@scuba.com Fax us at: 949-221-9323 Corporate Office: Scuba.com 1752 Langley Avenue, Irvine CA 92614 Scuba diving portal for scuba diving equipment Scuba requires professional scuba diving training and certification Prices subject to change. Copyright © 2000-2010 |