For faster service please visit your local authorized retailer/service center. They are in the best position to service your needs.
If you do not have an authorized retailer/service center close by you can send your equipment directly to Freestyle:

Attention: Individual Returns
47-50 33rd Street
Long Island, NY 11101

Tel: 888-222-5230

A Return Authorization (R/A) is not required

Remember to always return any equipment insured and to include your name, daytime telephone number, e-mail address, return shipping address, proof of warranty if the product is covered and a short description of the necessary repairs needed.

If you have any questions you can contact us at 949-221-9300 or email us at

Choose Currency:, 1752 Langley Avenue, Irvine CA 92614