Warning: Unauthorized Dealers May Cost You Money
Unfortunately, not every business that advertises itself as selling
Dive Rite products is a legitimate Dive Rite dealer. Why is this
important? If you purchase what you think are Dive Rite products from
other than authorized dealers, there is no way we can
guarantee:
• That the items you are spending your good
money on have not been previously used…
• That something
other than Dive Rite parts have been substituted for the
original…
• That important serial number information has
not been removed from the product in an effort to prevent us from tracking
unauthorized product distribution…
• That what you are
getting is evenly remotely a Dive Rite product! ("Bait and switch" is a
common tactic among shady retailers.)
It's important you
understand that, for these reasons, Dive Rite cannot provide warranty
coverage for items purchased from other than authorized dealers. To help
you avoid such purchases, we maintain a list of businesses we are aware of
that are not authorized Dive Rite dealers, even though they may advertise
our products.
YOU MEAN THESE FOLKS ARE NOT
AUTHORIZED DEALERS? Recently, Leisure Pro, a large, New York-based
mail-order business, published a catalog and website featuring the very
same product images as you can find in Dive Rite's catalog and here on our
website. Does this mean Leisure Pro is an authorized Dive Rite dealer?
Guess again…
Not only is Leisure Pro NOT an authorized Dive Rite dealer, it used Dive Rite's copyrighted product images without our knowledge or permission.
Obviously, Leisure Pro is not an authorized Dive
Rite dealer. Any products you purchase from them are not eligible for Dive
Rite warranty protection.
UNAUTHORIZED DIVE RITE
RESELLERS The businesses listed below are not authorized Dive Rite
dealers. Dive Rite items purchased through such resellers do not qualify
for warranty coverage.
• Leisure Pro, New
York
• Creative Sports, New York
• Paradise Dive, Inc, New
York
• Sunshine Sports, New York
• Scuba Express,
Florida
Please note that the businesses whose names appear
above do not represent the total list of unauthorized Dive Rite resellers
-- only those of which we are currently aware. If you are aware of a
business you suspect is not an authorized Dive Rite dealer, please let us
know.
AS A FINAL MEANS of protecting yourself, before
you purchase a Dive Rite light system, dive computer or BC, be certain
that:
• An up-to-date owner's manual accompanies the
product.
• Tucked in this owner's manual (or otherwise
included with the product) is an official Dive Rite warranty registration
card.
• On this card appears a pre-written or
pre-stamped product serial number.
• This serial number
matches the one appearing on the product you are buying (dive light serial
numbers appear on the battery pack; BC serial numbers inside the shoulder
strap; computer serial numbers on the underside of the computer, under the
wrist strap).
If the dealer from whom you are purchasing a Dive
Rite product offers to "register the warranty for you," be sure to check
product serial numbers as described above before allowing him or her to do
so. Copy these serial numbers down for your own records. Without valid
product serial numbers, you will not be eligible for warranty
coverage.
